Olivia™ Crossbody Bag
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Secure payment with Paypal & Credit card
If you order before 2:00 pm (GMT), your order enters preparation that same day.
As soon as your order leaves the warehouse, you will receive an email with your tracking number so you can follow it every step of the way.
Changed your mind? You have 30 days to return or exchange your order if for any reason it did not meet your expectations.
See our returns policy for full details.
If for any reason your order did not meet your expectations, you have 30 days from receipt to request an exchange or a return.
Have questions before you buy? Check our size guide or drop us an email at hello@willalondon.com
We stand behind what we make. We design to last, not just for the first photo — if something doesn't live up to our promise, we'll put it right.
30 days for exchanges and returns. No small print: if you're not happy, send it back and we'll refund you.
We currently offer free shipping across the UK. No minimum purchase.
Real customer support. We answer your questions before and after your purchase, directly from our team.
FREE SHIPPING TODAY ONLY
HASSLE-FREE EXCHANGES WITHIN 30 DAYS
HIGH-QUALITY FABRIC
100% SECURE PAYMENT
12,457+ HAPPY CUSTOMERS
SIZES S TO 2XL
YOUR PURCHASE, RISK-FREE
We know that buying clothes online means trusting a size and a fabric you can't feel beforehand. That's why you have a full 30 days from receiving your order to decide whether to keep it. If something doesn't fit as expected, get in touch and we'll help with an exchange or return.
Each product has its own size guide on the page, with exact measurements in centimetres. If you're between two sizes or have any doubts, drop us a message before you buy and we'll help you choose the right one.
Between 2 and 5 working days depending on your location. You'll receive your tracking number by email as soon as your order is dispatched.
Yes. You have 14 days from receiving your order to request a return or exchange, provided the garment is in the same condition it arrived in. Simply get in touch and we'll guide you through the process, no awkward questions.
We accept Visa, Mastercard, Apple Pay, Google Pay, Amex, PayPal and other methods depending on your bank. All payments are processed securely and encrypted — we never store your card details.
Yes, 100% of our garments are cruelty-free. No animals are harmed or used at any stage of our process.
To place an order, simply browse our online shop and select the items you’d like. Add them to your basket and, when you’re ready, click “Checkout.” Then follow the payment and delivery steps. You’ll receive a confirmation email once your purchase is complete.
Willa London was born from a love for the pieces you actually wear — not the ones that sit in your wardrobe waiting for the right moment. We design for real mornings, real budgets, and real bodies: casual dresses, everyday blouses, and go-to basics that make getting dressed the easiest part of your day. At Willa London, style isn't about standing out. It's about feeling like yourself.
